If you are not happy with your purchase, we will accept a return of a unused product within 5 days. Once the seller receive the returned item www.wyein.com will then give a full refund (excluding shipping as we are unable to refund the initial shipping cost of your order). Shipping charges will be refunded separately*.
In some cases our courier partner will collect the return item from the buyer and hand it to the seller.

Please allow 1-2 weeks for your return to be processed.
Discounted items are not eligible for a return.

www.wyein.com will not issue refunds for products purchased through other entities, such as distributors or retail partners.
Returned items must be delivered to the seller unused, in original packaging and in the condition they were received or may not be eligible for refund or be subject to a restocking fee. We cannot be held responsible for items damaged or lost in return shipment, therefore we recommend an insured and trackable mail service.

We are unable to issue a refund without actual receipt of the item(s) or proof of received return delivery.
We aim to accept all returns. In the unlikely event that an item is returned to the seller in an unsuitable condition, the seller may have to send it back to you. All goods will be inspected on return.

For any query mail us at : [email protected]